Apply for Utility Services

Please see the appropriate section below for guidance on how new account holder(s) can apply for water and/or sewer services.  Current rates and fees can be viewed here.

To Establish a New Service

Contact Utility Billing to obtain new service connection fees. The account holder(s) must complete all of the following and email, mail, or return the documents to our office:

• Review the Utility Billing and Collections Customer Guidelines (PDF).
• Complete an application (PDF) (Section A must be filled out completely).
• Pay applicable fees, including a $50 deposit for water and/or sewer service. Payment plans are available: 
  • Water Payment Plans (PDF)
  • Water Payment Agreement (PDF)
  • Sewer Payment Plan (PDF)
  • Sewer Payment Agreement  (PDF)
• Provide a copy of your driver's license(s).
• Sign the Water Service Agreement (PDF) and/or Sewer Service Agreement (PDF).

When Purchasing a Property That Already Has Existing Service

Contact Utility Billing to ensure a smooth transition in ownership. Mail or return to our office:

• Complete an application (PDF) (Section A must be filled out completely).
• Pay a $50 deposit for water and/or sewer service.
• Provide a copy of the top part of the settlement statement showing the change in ownership to the account holder(s).
• Provide a copy of your driver's license(s).
• Sign the Water Service Agreement (PDF) and/or Sewer Service Agreement (PDF).

When Selling or Moving From a Property

• Contact Utility Billing to request a final meter reading date for a change in occupants or sale of the property.
• Provide a forwarding address for the final bill or refund of deposit.

For Rental Properties

The tenant must contact Utility Billing to transfer service into their name. Mail or return to our office:

• Complete an application (PDF) (Section A must be filled out completely).
• Pay a $150 deposit for water and/or sewer service.
• Provide a copy of the fully executed rental agreement or lease.
• Provide a copy of your driver's license(s).
• Sign the Water Service Agreement (PDF) and/or Sewer Service Agreement (PDF).

Bank Draft Service

This service allows your checking account or savings account to be drafted for the balance due on your account on the due date. Mail or return to our office:

• Complete a Bank Draft Authorization Form (PDF) (must have original signature on file in Utility Billing).
• Provide a copy of your driver's license(s).
• Provide a voided check.

Submission Information

• Email to utilitybilling@brunswickcountync.gov

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• Mail to P.O. Box 469 Bolivia, NC 28422

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• Return to the Utility Billing Office at 3769 Old Ocean Highway, Bolivia, NC 28422