How long will it take for my new grinder pump to be installed after I have applied for one?

It may take three to six weeks depending on the type of grinder system installation. If a sewer tap needs to be made for connection to the low-pressure sewer system within an NC DOT area, an encroachment application must be submitted by Brunswick County to the State, which can extend wait time to up to three months. Prior to the contractor/homeowner applying for pressure sewer service, siding must be installed, underground power must be installed to the structure, and final land grade must be established. If any of the above steps are not completed prior to service request, the timeline for installation will be regenerated. After the basin is set, an additional request by contractor/homeowner is required at completion of customer-side electrical and plumbing installation. This is referred to as start-up, allowing County staff to inspect customer-side connections with the pump being tested, ensuring the system operates as intended.

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1. Can I flush disposable wipes?
2. How long will it take for my new grinder pump to be installed after I have applied for one?
3. I am having work done on my home and need to locate my sewer line. How can that be done?
4. What can I do to prevent sewer overflows?
5. What do I do if the alarm on my grinder pump sounds?
6. What is a smoke test?
7. What is the purpose of smoke testing?
8. Should I do anything to prepare?
9. Could smoke enter my home?
10. Do I have to be home when smoke testing is being performed?